Accessibility

The Folk Hall are committed to making the building accessible for all and are constantly reviewing how this can be improved. The building and surrounding areas underwent a major refurbishment which was completed in 2018. A major focus of the refurbishment was making the Folk Hall more accessible.

Parking

We have free car parking in our public car park as well as four designated Blue Badge Holder Bays just outside the main entrance.

Accessible Entrances

Whether you come by car, bus or from the local area, every entrance into the main body of the building is either level access or via a wide ramp. Explore Library and our Eatery can be accessed directly too.

Finding your way around the Folk Hall

In 2020 we worked on improving our signage to make it easier for people to find their way around the Folk Hall independently. With colour coding to guide to key services and rooms, and symbols to support those with difficulty reading written language.

Changing Places

Changing places is situated near reception on the ground floor. The Changing Places facility is available to anyone who requires it, anytime we are open, not just people coming in to use our other services or activities. Our Changing Places has an adjustable changing table, tracking hoist, toilet with support bars, movable screen, mirror, hooks for clothing and shelves for other personal effects.

Platform Lift

During the refurbishment, a platform lift was installed to give full access to the first floor mezzanine and public spaces, as well as Bramley meeting room which is a couple of steps higher up.

Hearing Loops

We have hearing loops available in all of our meeting spaces. Some of these are fixed, but where this isn’t possible, we have portable hearing loops available in the spaces at all times.

We are always looking to improve our offer to our community and customers and welcome suggestions and ideas from them on other changes we can make to ensure their experience is the best it can be.

Braille Menu and New Accessible Cafe Menus

As part of our constant push to improve accessibility, we have recently got a Braille menu to continue making our Cafe and building an area for all to use. It will be available for anyone that needs it.

Furthermore we have recently redesigned our menus, the aim was to make it clearer to read and well set out, whilst still having all the fantastic offerings from the cafe. The simpler style and clear spacing between items makes it more approachable to those with a variety of needs.

We also have a picture menu currently in the works, with the aim being to continue making sure everyone is comfortable and tailored to at our Cafe!